In the Hot Seat: How Understanding Client Stress Can Help You Grow Your Business

People hire lawyers when things could go wrong, are about to go wrong or have already gone wrong. This means legal consumers form an opinion about most lawyers while they are under stress. Therefore, attracting legal consumers through marketing, and building positive relationships with clients, depends on understanding how to resonate with and successfully serve people under stress.

In this whitepaper you will learn:

Dr. Nika Kabiri
Director of Strategic Insights
at Avvo

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